Shipping policy
At Benevolux, we are committed to providing all our customers with fast, reliable, and secure shipping.
This Shipping Policy describes delivery times, the shipping process, and important information to ensure a smooth and worry-free shopping experience.
DELIVERY TIMES
Orders are processed within 1 to 3 business days before shipment.
Once shipped, delivery usually takes between 8 and 15 business days, depending on your delivery address.
Please note that delivery times may vary depending on factors such as customs clearance, seasonal demand, or local delivery conditions.
FREE SHIPPING
We offer free standard shipping on all orders, regardless of the order amount or destination.
It’s our way of thanking you for choosing to shop with Benevolux.
SHIPPING METHOD
All orders are shipped directly from our supplier.
This allows us to maintain high product quality and efficient order management so your items reach you as quickly and safely as possible.
ORDER PROCESSING
Once your order is placed, you will receive an order confirmation email.
Your order will be processed and shipped within 24 to 48 hours.
As soon as your order has been shipped, you will receive a shipping confirmation email containing a tracking number, allowing you to track your package from shipment to delivery.
ORDER TRACKING
All shipped orders include a tracking number.
This information is sent to you by email once your package leaves our distribution center.
You can use this number to track your shipment via the carrier’s website.
CUSTOMER SERVICE & INQUIRIES
If you have any questions regarding your order or this Shipping Policy, please contact us:
📧 Email: contact@Benevolux.com
Our support team will respond as quickly as possible and will be happy to assist you.
DELAYS & EXCEPTIONS
We do our best to deliver orders within the estimated timeframe; however, external factors such as customs processing, adverse weather conditions, or carrier disruptions may occasionally cause delays.
Benevolux is not responsible for delays caused by such circumstances, and we thank you for your patience and understanding.